Quality Concepts and Tools (morning)

with David Behling
Saturday Feb 23, 2019

In this half day course, we will explore the larger topics of (1) quality concepts, (2) quality tools, and (3) team functions. While we will not be able to exhaustively study these three topics, we will review key concepts and methods that will help you in your daily work. For example, we will learn about how and why quality is necessary for our organizations and discuss the tools used to make the systems work. We will also review some sample questions that will help participants prepare for the Certified Quality Technician certification exam given by ASQ.

Learning Objectives:

  1. Become familiar with the general quality terms and definitions.
  2. Understand what is involved in quality systems and programs
  3. Recognize the different quality charts