C/A & P/A (afternoon)

with Jodi McMahon
Saturday Mar 9, 2019

In this half day course, we will explore the larger topics of (1) risk management (including preventive actions) and (2) corrective actions. While we will not be able to exhaustively study these two topics, we will review key concepts and methods that will help you in your daily work. For example, we will learn about the risk management process, practice interpreting a FMEA matrix, and discuss how to identify mistake proofing opportunities. We will also review some sample questions that will help participants prepare for the Certified Quality Technician certification exam given by ASQ.

Learning Objectives:

  1. Identify differences between correction and prevention activities.
  2. Review various models of risk assessment and corrective action.
  3. Practice interpretation of typical risk mitigation and corrective action tools.