Using a Kaizen Approach to Transform Middle School Choice

Monday June 18, 2018
5:30 pm - 8:00 pm

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Kaizen if most often associated with manufacturing operations although it has been applied in other fields such as healthcare, education, government, banking, and supply chain procurement.

The Japanese word kaizen means “change for better”, with the inherent meaning of either “continuous” or “philosophy”. The word refers to any improvement, one-time or continuous, large or small, in the same sense as the English words continuous improvement.

Kaizen has grown from manufacturing roots to applications in the service industry and public sector. Since education is a continuous process where knowledge is developed, and that resultant knowledge will serve for the betterment of both the individual and society. In this context, Kaizen is key element to the very purpose of education. By absorbing the Kaizen concepts right from childhood, students will strive to achieve their best as they transition to adults.

Kamaljit Jackson will share with us her knowledge and experience in using Kaizen principles and philosophy in the education field. This is a different perspective from the traditional application of Kaizen.


3041 N Mayfair Road, Milwaukee, WI

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Kamaljit strives to disrupt the status quo to achieve innovation and drive organizational excellence. She is a member of the Unified School District’s board of directors and serves as Vice Chair.

Her prior professional experience includes Emerging Quality Leadership Program at ASQ – World Headquarters- board of directors member, Malcolm Baldrige National Quality Award Examiner, Quality Systems Manager at Gateway Technical College, and Adjunct Instructor (Consultant) Quality (Lean for Education), Project Administrator/Program Management Office Analyst at Johnson Controls, Administrative Manager and  Program Coordinator I at the Medical College of Wisconsin.

She earned a Master of Business Administration (MBA), from the University of Wisconsin of Wisconsin-Parkside. Her other educational achievements include  BSBA (hons), Business Administration from Cardinal Stritch University, and an Associate’s Degree, Paralegal from Milwaukee Area Technical College.

Panel Discussion

A. Stout & Associates Pre-meeting Clinic for the June ASQ Milwaukee Section Meeting 

What issues are negatively affecting your manufacturing processes? Bottlenecks, defects, clutter, cost? Have attempts to rectify the issues failed? Do you think that something is amiss, but you just can’t put your finger on it? Great companies are constantly evaluating processes, looking for improvements in time, quality, and cost. Do you have a process to submit for evaluation during this presentation?

Art Stout of A. Stout & Associates is an independent consultant for manufacturers. Art regularly publishes the “Great Manufacturing Mysteries”, his case histories of successful process improvements and cost reductions for a wide variety of products. In addition to highlighting the creative solutions presented in three case histories, Art will show and analyze one or more process videos submitted by ASQ participants for this presentation.


The process videos should be under two minutes in length and capture the entire process.

Please submit your videos to by June 11.

Art graduated from Marquette University (BSME, 1983).


Art is grateful to have learned from the best at Freudenberg NOK, a recipient of six Shingo awards. As a consultant, he has repeatedly demonstrated that profit-sapping bottlenecks in manufacturing processes can be found and fixed in a matter of weeks. He also believes that experiential learning is the greatest teacher. Art’s LinkedIn profile is