Lean in Stakeholder Management

Monday May 21, 2018
5:30 pm - 8:00 pm

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This presentation will bring together two streams of thought for first-line manager decision-making.  The first is the quality system model, in particular, Lean operations.  The second is Stakeholder Theory.  Both streams have been identified as ways to improve value of the organization.  Previous studies disagree regarding whether they can work together. The potential problem of having a poor balance of Stakeholders and Lean waste is that exclusive focus on one may result in less awareness of the other, in which case value can be lost by the organization.

The results of a research survey will be presented along with a decision-making model developed that incorporates lean and stakeholders for organizations that perceive themselves as Lean and have multiple diverse Stakeholders.  Two case studies will be presented that show how organizations have used this model to prevent Lean from being overlooked when stakeholders make demands.


3041 N Mayfair Road, Milwaukee, WI

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Bruce Bader, President – B. Bader & Associates

Bruce Bader is a consultant with over 40 years of experience working in paper, plastics, polymers and paint industries holding various engineering and management positions.  Assisting non-profit organizations in the application of statistics is another of his roles.  He is a six sigma master black belt and holds an ASQ certification as a Manager of Quality/Organizational Excellence.

He has presented at local and national ASQ conferences.  He has taught courses at graduate school and industry in statistics.  These courses have been for beginners and advanced students.

Bruce has written articles for Quality Progress, The Journal for Quality and Participation, and other publications.

He earned a PhD in quality management systems from Indiana State University.  He earned an MBA from Northern Kentucky University and a B.S. in Chemical Engineering from Grove City College.